Frequently asked questions
Get clear answers before you start
Answers reflect the current product. Roadmap capabilities are explicitly identified.
Is Fino Edu suitable for small courses?
Yes. The free plan is designed for small centers, and you can upgrade as your student count grows.
Is technical knowledge required?
No. The interface is designed for everyday education-center staff, and onboarding training can be provided.
Can several users work at the same time?
Yes. The number of users is determined by the selected plan.
Can multiple branches be managed?
Yes. Professional and Enterprise support multiple branches.
Is each center’s data kept separate?
Yes. Each center and branch is isolated according to access permissions.
Can installment fees be recorded?
Yes. Full or installment fees, due dates, discounts, scholarships and balances can be recorded.
Can students view their results?
The student portal and published results are on the roadmap and will be available once activated.
Can certificates be verified?
QR certificate issuing and verification are on the roadmap. Verification of valid financial receipts is already active.
Can existing data be migrated?
Migration from Excel or a previous system can be planned as a service after reviewing the data structure.
Does the system work on mobile?
Yes. Fino Edu is responsive and works in mobile browsers.
Is the system fully offline?
The current version needs internet for central synchronization, but is optimized for weak connections. Broader offline capabilities are planned.
What happens when a subscription ends?
After a subscription ends, the center receives a defined renewal window. Data is not removed without a formal process, and access follows the plan and contract.
Are SMS and WhatsApp costs included?
Messaging service costs may be billed separately based on usage and provider.
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Manage enrollment, classes, attendance, fees, and reports through one clear workflow.